Articles on: Importing Trades from brokers/platforms

How to Auto-Sync Crypto.com with TradesViz Step-by-Step Guide

Quick Start


To auto-sync your Crypto.com account, visit https://tradesviz.com/import/.

Use the first dropdown to choose your trading account, the second dropdown to choose Crypto.com,

then switch to the Auto-Sync tab and follow the steps below.


You can also open Import/Export from your profile menu in the top-right corner.


Auto-Sync Setup Instructions


In this post, we will explore how to pair your TradesViz account with Crypto.com Exchange.


This post assumes that you have read the basics about auto importing in TradesViz.


Once you select your trading account and broker as "Crypto.com Exchange" in the trade auto-import page, a popup box will appear when you click on the "Connect account" button.



You will need to enter your API key and Secret key from the Crypto.com Exchange. You can also choose whether to import spot transactions, derivative (futures/perpetual) transactions, or both. The purpose of this blog post is to guide you to get these API keys from the Crypto.com Exchange website.


Here are the steps you need to follow:


  1. Log into your Crypto.com Exchange account at https://crypto.com/exchange
  2. Click on your profile icon in the upper-right corner of the page and navigate to Settings.
  3. Click on the API Keys tab.
  4. Click on "Create a new API key".
  5. Label your API key (e.g., "TradesViz").
  6. Important: Under permissions, make sure to enable only read-only access. The specific permission you need is:
  • Can Read — this allows TradesViz to fetch your trade history.Do NOT enable any trading, withdrawal, or transfer permissions.
  1. Complete any required two-factor authentication (2FA) verification.
  2. After creating the key, you will see your API Key and Secret Key. Copy both of these values immediately — the Secret Key will only be shown once.
  3. Go back to the TradesViz auto-import page:
  • Enter the API Key in the "API/Public Key" field.
  • Enter the Secret Key in the "Secret/Private Key" field.
  • Optionally set a "Sync from date" if you only want trades from a specific date onwards.
  • Check or uncheck the "Import spot transactions" and "Import futures transactions" checkboxes based on which asset types you trade.
  1. Click "Connect".


Note: This connection only gives us READ-ONLY permission to your account to access your trade history. We do not have any other permissions. We do NOT have any trading, withdrawal, or transfer permissions.


Supported instrument types


  • Spot - e.g., BTC_USD, ETH_USDT
  • Perpetual swaps - e.g., BTCUSD-PERP, ETHUSD-PERP
  • Futures - e.g., BTCUSD-240528


All traded instruments on Crypto.com Exchange are automatically fetched — you do not need to specify individual symbols.


Sync limits


  • The Crypto.com Exchange API allows fetching up to 90 days of trade history.
  • If you have older trades, we recommend importing them via CSV first and then setting up the auto-sync connection with a "Sync from date" set to after your last imported trade.


You will now be able to see all your Crypto.com Exchange trades in your TradesViz account, tagged as Cryptocurrency with full charting and statistics support.


Please let us know if you have any questions or concerns about the Crypto.com Exchange auto-sync integration!


Important Notes About Auto-Sync


  • Auto-sync only brings in recent / new trades going forward. For older history, first do a one-time

manual file import from the Upload File tab, then enable auto-sync.

  • TradesViz uses read-only access wherever the broker supports it. We never request trading,

transfer, or withdrawal permissions.

  • Some brokers (OAuth-based) expire connections periodically and require you to reconnect.


Troubleshooting


  • If the connection fails, double-check API keys / OAuth login and that required permissions are granted.
  • Make sure the trading account in TradesViz matches the asset class (stocks vs. futures vs. crypto).
  • If sync stops bringing in new trades, reconnect the broker from the Auto-Sync connections page.


Need Help?


Email support@tradesviz.com with your broker, the trading account name in

TradesViz, and a screenshot of the error.


If your broker is not yet supported for auto-sync, see our

supported brokers list or contact support to request it.


FAQ


Why are old trades missing after I connected auto-sync?


Auto-sync only fetches recent history. Import a historical CSV/Excel file first from the Upload File

tab, then enable auto-sync for new trades going forward.


How often does auto-sync run?


Connections are synced automatically on a recurring schedule (typically daily). You can also trigger a

manual sync from the Auto-Sync connections page.


Is auto-sync safe? Can TradesViz trade on my account?


No. TradesViz requests read-only access whenever the broker supports it. We do not place trades or move

funds. For OAuth-based brokers, the consent screen will show exactly which scopes are granted.


Full blog post


You can also read the original walkthrough on our blog: Crypto.com auto-sync guide.

Updated on: 29/05/2026

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