> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://tradesviz.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to Import Trades from 24kMarkets Instructions to TradesViz Step-by-Step Guide

## Quick Start

To import your file from 24kMarkets Instructions, visit [https://tradesviz.com/import/](https://tradesviz.com/import/).
Use the first dropdown to choose your trading account and the second dropdown to choose **24kMarkets Instructions**.

You can also open Import/Export from your profile menu in the top-right corner.

## Broker-Specific Instructions

24kMarkets Instructions
Currently Supported:

* Stocks
* CFDs
* Forex

1. Log into your 24kMarkets account and visit your accounts page
2. Select the account you want to download the report for and choose the date range
3. Click on the 3 dots icon and select export account history and select CSV file to download it
4. Upload this file by clicking on the "Choose File" box in this page.

## Troubleshooting

- Follow the exact export format shown below for your broker.
- If import fails, re-export a fresh file and try again.
- Ensure required columns are present and headers are unchanged.

## Need Help?

Email [support@tradesviz.com](mailto:support@tradesviz.com) with your broker/platform details and a sample file attachment.

If your broker is not listed in our [supported brokers list](https://tradesviz.com/brokers-list/), send us the broker name,
website, and CSV/XLS/TXT export format so we can add support faster.

## FAQ

### Why does my import fail?

Most import failures happen due to changed export format, missing columns, or custom-edited files.

### Can I import only a date range?

Yes. Export the date range you want from your broker and import that file into TradesViz.

### What should I send support?

Share your broker name, export steps, and one sample file, then email everything to [support@tradesviz.com](mailto:support@tradesviz.com) so support can debug or add broker coverage quickly.